Security Systems · Intercoms
Audio and video verification at the entry point, tied directly into your biometric, mobile and card-based access control, so an unrecognised visitor reaches a person, not a locked door.
The Problem
Access control handles the people it recognises. Someone it doesn’t ends up stuck at a door, with no way through and no way to be identified.
Deliveries, guests and contractors have no way through if they’re not already enrolled.
A locked door gives no visual or audio confirmation of who’s actually asking for entry.
Staff have to physically go and check every unexpected caller.
Without logging, there’s no record of visitors who came and went via the intercom point.
Coordinating entry at several unmanned entrances without a central system is a constant juggle.
An intercom that doesn’t tie into the access system means two separate processes for one front door.
How it works
Staff or security see and speak to every caller first, then release the door through the access control already on site. Every call and entry is logged.
The visitor presses the call button at the entry point.
Staff see and speak to the visitor before anything opens.
From a mobile app or central portal, on site or off.
The door releases through your access system, and the visit is recorded.
In practice
Matched to how each entrance is staffed and used.
Video-verify visitors and buzz them through without staff leaving the desk.
Video Verification
Remote Door Release
Visitor Log
Outcome: Visitors let in without anyone leaving the desk
Give remote staff or security a live view and voice link to anyone at the door.
Live View & Voice
Calls Routed to Mobile
Out-of-Hours Cover
Outcome: No visitor left at a locked door, even with no one on site
Manage every entry point from a single portal, wherever the building is.
Central Portal
Single or Multi-Site Control
Consistent Visitor Records
Outcome: Every entrance managed from one place
Want to see how this would fit your organisation?
Where we work
Why Arana
We’re a specialist integrator, not a call-centre-scale vendor. You deal directly with senior engineers from the first site survey onwards, and with a team that takes the time to understand how your organisation actually operates.
Speak with the engineer who installed your door stations, not a support queue starting from zero.
New entry points and call routing changes are actioned in days, not a vendor’s quarterly release cycle.
Door stations, call routing and permissions set up around how each entrance is staffed, not a default install.
The team that installs your intercoms is the same team accountable when a visitor can’t get through.
Tell us about your entry points and we’ll recommend the right intercom setup.
Compatible products
Zenitel and Axis units from our partner ecosystem, matched to the entry point and the access control behind it.
Audio Intercom
by Zenitel
Intercom stations for entry points that need clear two-way voice.
Why we spec it:
Reliable voice communication at doors where a camera isn’t needed.
Video Intercom
by Zenitel
Video intercom stations from Zenitel for verified entry.
Why we spec it:
Lets staff see who is calling before they open the door.
Video Door Station
by Axis Communications
Network video door station from Axis for visitor verification at the entrance.
Why we spec it:
Brings live video and audio verification to the access control already on site.
Video Intercom
by Axis Communications
Network video intercoms from Axis for single or multiple entry points.
Why we spec it:
Suits sites that need remote supervision across several entrances.
Related solutions
Intercoms hand verified visitors straight to the rest of your access platform.
